In the event that the 'fair transaction counseling' service is used, we collect minimal personal information for the fair transaction counseling. To use the 'fair transaction counseling' service, you are required to enter your name, telephone number, and e-mail address. However, your service use is not limited even if the optional categories such as gender, employment status, and confidentiality are not entered. Detailed collection and use purposes for each information category are as follows.

Name, telephone number, e-mail address, gender, employment, and confidentiality: Confirmation of counseling information and reply with counseling result

The retention period of personal information

Collected during the service period shall be until the request for deletion after applying for fair transaction counseling. In addition, the personal information of members shall be immediately destroyed when deleted such that it is impossible to regenerate. Conditions for retention of personal information are as follows:

Members shall be notified in advance of the retention period of personal information, and it shall be retained during the agreed retention period so long as the retention period does not lapse and in the event that the consent of members has been individually obtained.